High Tech Machinists Inc

Customer/Vendor Comments and Suggestions

We at High Tech Machinists are striving to provide you with quality machined, parts. In an effort to continuously improve our processes and increase customer satisfaction we are requesting that you take a few moments to respond to the following.
If you prefer to submit Our Customer Survey by mail or Fax,
you may CLICK HERE to download the form as an Adobe PDF.
Poor
EXCELLENT
CUSTOMER SERVICE / EXPEDITING
1
2
3
4
5
Timeliness in response to requests/concerns?
Necessary assistance provided?
Accuracy of responses?


Poor
EXCELLENT
SALES DEPARTMENT
1
2
3
4
5
Timeliness in response to requests/ concerns?
Necessary assistance provided?
Necessary documentation provided?


Poor
EXCELLENT
SHIPPING
1
2
3
4
5
Do we meet our committed delivery dates?
Shipped as requested?
Necessary documentation provided?
Packages received in good condition?


Poor
EXCELLENT
QUALITY
1
2
3
4
5
Produced to your specifications?
Timeliness in response to requests/ concerns?
Necessary documentation provided?


Poor
EXCELLENT
SATISFACTION
1
2
3
4
5
How would you rate High Tech Machinists
telephone Answering system?
How would you rate your overall satisfaction
with High Tech Machinists?


What changes would you suggest High Tech Machinists make to improve the quality of our service and product?





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